1241 Letter Opener

Frequently Asked Questions

Was this page useful?


Why are some of my envelopes not opened?

A. Check for the following:

  • that all the envelopes are loaded against the rear wall of the feed deck.
  • check the trim control is set to give a suitable size of offcut.
  • try to run envelopes of a similar size together.
  • use the envelope guide to control envelopes as they feed into your machine.


To print this Question and Answer, use the Print Icon on your browser.
To return to the list of questions, use the Back Icon on your browser.
Still have problems? Contact Pitney Bowes