DA50s-DA75s series Mailing Machines
Frequently Asked Questions
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What are the supported operating systems for the printers?
What parts of the printer should I clean to keep it well maintained?
How do I clean the printheads on my printer?
How many addresses can the Address Recovery buffer of the printer hold?
Where can I find product specifications for the printer?
What ink supply cartridges should I use?
How do I perform a factory memory reset on my printer?
How do I access the control panel menus on the printer?
How do I clear a shuttle jam on my printer?
How do I clear an 'Address too high' error message on the printer?
How do I resolve an intermittent feed issue?
What is the Control Panel software and how do I access it?
What software does my printer use?
How do I access the printer properties for the printer in Windows?
What is address recovery and how can I access it on the printer?
What are the approved media types for the printer?
Why does my printer multi-feed media?
Why doesn't my printer respond when I turn on the power?
Why is my printer printing unreadable or scrambled characters on media?
How do I correct a 'No Print' error condition?
How do I clear a print job that has been sent to the printer?
What does the Clear Memory button that is found on the Status tab of the Control Panel software, do?
During power up, the printer hangs at the 'Printer Starting Please Wait....' message.
The DA50s-DA75s series install doesn't complete and/or you get a "1603 Error Installing Microsoft .Net Framework" message.
After I do a firmware update, what other printer adjustments are needed?
What media size does Microsoft Add Printer Wizard Test Page require?
What media does the printer test print (from the driver properties page) require?
How do you verify the print driver version?
What does the Image Control function do in the print driver?
What does the yellow exclamation mark mean when it displays next to certain settings in the current print driver?
Why is there a print driver warning when Light Mode is set to "Controlled by Printer" and Print Quality mode is something other than "Controlled by Printer"?
How can you use a single print driver to print through either the USB port or TCP/IP?
How do you turn OFF the printing warning icon in the Windows print toolbar?
Why is my non-True Type font not printing out?
Why am I receiving an "Error -1 - Connection Failed" message when running the Control Panel software?
Why are the majority of the Control Panel Software tabs and options grayed out on the host PC?
How do I best track my ink consumption?
How does the Image Overlay feature work?
How does the Job mode (in the Control Panel Software) or the Job Settings option (from the LCD Main Menu) assist my printing?
What is the status of the "Bundle" and "Tray Break Mode" features found in the Control Panel software and on the LCD Setup menu on the printer?
What do I do if the Control Panel Software displays "Shuttle Error"?
Firmware download displays progress bar dialog, but the process hangs and never shuts down the printer.
Why does the printer print a multi-page test print?
What causes enlarged text to print from the FlexMail application (used in the UK and Europe?
